Industry: Pharma
Scope: Communication & Leadership
Markets: All APAC markets
Duration: 3-day workshop + 3-month follow-up coaching
Stakeholder: Regional VP, Medical Affairs, APAC
The Challenge
Medical Affairs teams across APAC with deep scientific expertise but struggled with leadership communication, stakeholder engagement, and presentation impact.
The Work
Diagnosed the specific communication and leadership gaps. Designed and delivered a regional programme for 60 Medical Affairs leads across APAC, covering communication styles, influence without authority, psychological safety, compassionate leadership, and live presentation coaching.
The Shift
From technically strong but underleveraged, to credible and influential:
Leaders became clearer, more confident communicators. KOL engagement deepened. Senior stakeholder presentations became sharper. The teams began to build the psychological safety to challenge, support, and raise the bar together.
Industry: Pharma
Scope: Leadership development
Markets: China, Japan
Duration: 3-day workshop + 6-month follow-up coaching
Stakeholder: Regional VP, Medical Affairs, APAC
The Challenge
Medical Affairs leaders across Japan and China who had been promoted on scientific and strategic brilliance, now had to develop the people reporting to them. Many defaulted to directive management, few had the capability to develop their teams. The brief was clear: shift the leadership stance from delivery to development.
The Work
Diagnosed leadership gaps in partnership with regional HR, and the local L&D teams. Designed and delivered a 3-day Manage, Coach, Lead and Leader as Coach modules. Followed by 6 months of coach-the-coach support—coaching the leaders on how they coached their teams.
The Shift
From directing the work to developing the people behind the work:
Leaders went from managing work to growing people; coaching direct reports, developing capability. Leaders could now coach their teams to performance. The programme was commissioned for China, then a second cohort in Japan.
Industry: Pharma
Scope: MSL Field Excellence
Markets: Korea
Duration: 2-day workshop + 3-month follow-up coaching
Stakeholder: Medical Director, Korea
The Challenge
An MSL team in Korea with deep scientific knowledge but shallow conversations. They struggled with how they engaged KOLs. Conversations were transactional monologues that lacked depth. The team needed to move from delivering data to driving insightful dialogues.
The Work
Diagnosed the communication and engagement gaps across the team. Designed and delivered a field excellence programme built around a tailored MSL communication model, and techniques for richer KOL conversations.
The Shift
From delivering data to driving insightful dialogues:
MSLs who could read the room, adapt in real time, and hold dialogues that KOLs valued.
This client later re-engaged ENNOVE consultancy for a global Medical Affairs competency framework revamp and rollout.
Industry: Telco
Scope: High-potentials
Markets: Singapore
Duration: 2-day workshop + 6-month follow-up coaching
Stakeholder: L&D Director
The Challenge
High-potential leaders being groomed for bigger roles, and not yet equipped for the rooms those roles would put them in. They needed to present to senior stakeholders without leaning on positional authority, and to manage their psychological state under pressure.
The Work
Diagnosed the gaps through conversations with programme stakeholders. Designed and delivered a session on communicating and presenting with confidence, influence without authority, and managing internal state during high-stakes moments.
The Shift
From high-potential to high-impact:
Potential leaders could now walk into a senior stakeholder room and hold it. They felt more prepared, and confident stepping into future leadership roles. This workshop was rated the most useful session of the entire leadership development programme
Industry: Banking
Scope: Leadership team
Markets: Singapore
Duration: 1-day masterclass + 6-month follow-up coaching
Stakeholder: L&D Director
The Challenge
New vision, mission and values (VMV) rolled out across the organization. The new VMV called for a shift from directive to compassionate leadership. Leadership capability needed to align with this shift.
The Work
Determined what competencies and behaviours were necessary as part of this new VMV. Designed and delivered a programme on compassionate leadership in practice: psychological safety, self-awareness, self-care, and the connection between how leaders treat themselves and how they lead others.
The Shift
From directive to compassionate:
Leadership behaviours aligned to the organisation's new values—not as a poster on the wall, but a way of leading on the ground.
Capability . Culture . Leadership
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